General Terms and Conditions (GTC)

for the Use of the Website and Services of ITNS GmbH

1. Scope

1.1 These General Terms and Conditions (GTC) apply to all services and offers provided through the website https://itns.at and by ITNS GmbH.
1.2 By using our website or utilizing our services, you agree to these GTC.
1.3 Additional or differing terms from the customer are only valid if expressly acknowledged in writing by ITNS GmbH.

2. Provider Information

The operator of the website and provider of the services is:

ITNS GmbH
Kaltenleutgebnerstr. 14/3/14
1230 Vienna

Email: office@itns.at
Tel: +43 5 0418

Commercial Register Number: FN496729i
Jurisdiction: Vienna, Austria

3. Services of ITNS GmbH

3.1 ITNS GmbH offers IT services including consulting, software development, network management, cloud services, and IT support.
3.2 The specific scope of services is determined by individual contractual agreements or service descriptions on the website.
3.3 All offers listed on the website are non-binding and subject to change. ITNS GmbH reserves the right to make technical changes and improvements.

4. Contract Formation

4.1 The presentation of services on the website does not constitute a legally binding offer but an invitation for the customer to submit an offer.
4.2 The contract is concluded upon written acceptance of the customer’s order by ITNS GmbH or by the commencement of service provision.
4.3 The contractual language is German.

5. Use of the Website

5.1 The content on the website is for informational purposes only. Despite careful review, ITNS GmbH assumes no liability for the accuracy, completeness, or timeliness of the content.
5.2 Unauthorized use or distribution of website content is prohibited. In particular, reproduction, distribution, or publication without written permission is not allowed.

6. Prices and Payment Terms

6.1 All prices are in euros (EUR) plus statutory VAT, unless otherwise stated.
6.2 Payment terms and due dates are individually agreed upon and specified in the respective contracts.
6.3 In the event of payment default, ITNS GmbH is entitled to charge default interest in accordance with legal provisions (§ 456 UGB).

7. Liability and Warranty

7.1 ITNS GmbH is only liable for damages caused by intentional or grossly negligent behavior.
7.2 In the case of slightly negligent breaches of essential contractual obligations, ITNS GmbH is liable only for typical, foreseeable damages.
7.3 No liability is assumed for indirect damages, consequential damages, or lost profits.
7.4 Warranty claims are governed by statutory provisions.

8. Data Protection

8.1 The processing of personal data is carried out in accordance with the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).
8.2 Detailed information on data processing can be found in our Privacy Policy.

9. Contract Duration and Termination

9.1 The contract duration is determined by the individual agreements between the customer and ITNS GmbH.
9.2 The right to extraordinary termination for good cause remains unaffected.
9.3 Terminations must be made in writing.

10. Jurisdiction and Applicable Law

10.1 Austrian law applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods.
10.2 The place of performance and jurisdiction is Vienna, as far as legally permissible.

11. Final Provisions

11.1 If individual provisions of these GTC are invalid or unenforceable, the validity of the remaining provisions remains unaffected.
11.2 Amendments or additions to these GTC must be made in writing.